FAQs

What is the benefit to online coaching vs. face-to-face?

When a person faces a sensitive issue, has been a victim of an abusive situation, or wants a forum by which they can seek counsel in a safe, comfortable environment, online coaching is of tremendous benefit. Sharing personal information via email allows for more careful, clarified thought for the client to discover the root of their problems and the coach to guide them through the process of resolution and healing.

Additionally, dependent upon the nature of the coaching desired, email consultation allows for the client and coach to have a written track record of the client's progression from where they began in the coaching journey and the goals they achieved both short and long-term (depending upon the length of the session.)

For those wanting a more face-to-face feel, scheduled online chat sessions allow for real-time interaction with the client and in depth enquiries to allow for a deeper understanding of the issues at hand.

What about mental illness or personality disorder?

While One Soul Compass respects the nature of those either diagnosed with a mental or personality disorder and undergoing treatment, we are not licensed therapists and/or psychiatrists and therefore do not provide mental health or psychological assessment. For those diagnosed as such, please seek proper evaluation from a medical physician.

When a client fails to disclose such, One Soul Compass is under no obligation nor responsibility for providing coaching that is not received with proper assessment and understanding. Due to the dangerous nature of some mental disorders, such by-products as suicide, uncontrollable rage, or other ongoing unstable behaviour, we reserve the right to terminate sessions or refer the client to a qualified therapist in his or her area if it is out of the realm of our understanding and qualifications.

What is spiritual direction?

Spiritual direction allows for a client to both assess their present state of being, of mind, and relationship to God, and be provoked to think and question more deeply to the level of drawing upon their nature of the soul, rather than primarily the physical being.

Spiritual direction takes into account persons come from a diversity of religious backgrounds and understanding of both God, life, and others, and seeks to enlighten the client to discover themselves more deeply in the process.

Spiritual direction recognizes that difficulty in understanding God can result from a lifetime of fragmenting, whereby the soul goes from being broken into individualized pieces to feel safe, and (through a deeper understanding of God) returns to a state of wholeness.

FAQs About Mediation

What is Online Mediation?

Online mediation is a method that uses email advisement and scheduled real time chat forums to resolve a dispute or personal conflict. It additionally helps a client get to the root of a problem they are having and discover tangible, reachable solutions.
It guides the client to identify the various issues they are having when another individual or situation, and outline a method of resolution.

What are the benefits of Online Mediation

It allows an online confidential forum by which a client can freely discuss issues of conflict they wish to resolve without the vulnerabilities of face-to-face methods.
Mediation brings feasible solutions to restoring previously broken relationships or conflictual situations.
Mediation is both voluntary and confidential
Online mediation via email and scheduled online chat allows for a cost-effective method to get to the root of the matter at the convenience of not having to travel to a location and in the comforts of your own home and computer.
Mediation allows the client to take full control of the resolution phase, taking full responsibility for the decisions made throughout the facilitation process, to the end of the written agreement.
Online mediation allows for both short and long-term consultation, bringing workable solutions along the way for the client to take, at their own accord, to the other party to reach solution.
It is a feasible alternative to litigation in any stage of a conflict.

What is the role of the Online Mediator?

The online mediator is simply a faciliator to allow the client to obtain a deeper understanding of their situation and work to discover solutions to the conflict they face.
The online mediator is NOT an attorney, legal representative, or subjective advisor, but is a neutral vessel of resolution to help the party(parties) gain awareness of the issues they face, and a clear, outlined, written agreement to take to their legal representive to both review and validate in accordance with their particular conflict.
Online mediation in this portal does not (at this present time) travel to a client's site or engage in face-to-face mediation resolution and instead is primarily a portal of uncovering issues and finding solutions to take to the next level of written agreement.
One Soul Compass online mediation is a method of providing neutral, objective, clarification and listening portal to allow for non-tainted, non-related intrusion into the client's conflictual matter. It operates solely as a means of spot-lighting and bringing the issues to surface that have maintained a root in the unfolding conflict.
Online mediation in this forum should be for those in their early stage of conflict whereby solutions can be found early on and taken to bring resolve, rather than at a place of more escalated argument.

What does purchasing the mediation package give me?

Either short or long-term scheduled online chat sessions to allow the party (parties) to interact with the online mediator, and gain a deeper assessment of the issues at hand.
Email exchanges (refer to ratesandpackages) between the client and mediator as to enquiries, assessment, and suggested resolution.
An inital client conflict assessment.
A written list of the issues present
A written assessment of potential solutions
A written agreement of the final solution.
Recommended resources for further client issues-if applicable.
A confidential, secure, forum by the above methods of mediation offered.

How are Online Life Coaching, Spiritual Direction, and Online Mediations Done?

The above services are first initiated through you filling out a free quotation form for the One Soul Compass team to properly assess your situation. We will seek to respond within 48-72 hours to your enquiry.

Once the assessment has been completed and evaluated, we will notify you of the suggested time period as to whether short or long term coaching/mediation will be in your best interest. Additionally, dependent upon whether or not you seek the email coaching package or scheduled online chats, scheduling will be taken into consideration to achieve a feasbile yet timely turnaround. Please note that depending upon the sensitive and in-depth nature of a client's request, we reserve the right to make thoughtful response so that you can properly gain an evaluation of your enquiries along the way in accordance to the rates given.

The client has the option of purchasing one of our coaching packages, to allow for the convenience of instant or future scheduled sessions. In addition, these packages may be purchased in advance of sessions as a gift for a friend or family member who appreciates the private, confidential forum of disclosing personal information and obtaining coaching advisement.